[Resolved]  MakeMyTrip.com — Booking not confirmed

Address:

New Delhi, Delhi

Hi, I booked a hotel in Dalhousie via makemytrip.com website. After making the payment online, I got an email from makemytrip stating that my booking in confirmed and I can show the print out of the mail to the hotel reception and can get the room. But after a day or so, I got a call from makemytrip. The guy told me that I might have to cancel the booking since room is not available. I told him that the room was showing available during the dates on the makemytrip website and hence, I booked it and made 100% advance payment as well. The guy told me that there might be some problem with the website and now, he can suggest me alternate hotels in a similar budget. I was very angry with such a response but still I said ok. He asked me 15-20 min to confirm me alternate options. I waited for the response for 2 days. When no success, I tried calling makemytrip and wrote an email to them as well. I asked for a confirmation on my booking but still no reply. I just got married and going on honeymoon in May end and I am really scared about my booking. No body is replying to me about my booking confirmation. I made full payment and still not sure how will it go. Other details are below: Hotel name: Hotel Himdhara, Dalhousie Date of booking: 6th May 2015 Booking ID: NH[protected] Check in date: 28th May 2015 Check out date: 31st May 2015 Room type: Standard room No. of rooms: 1 Amount paid: 4556 INR 1st mail sent by me to makemytrip customer support team (to re-confirm my booking) on 8th May 2015 but no response. 2nd mail sent by me on 11th May but still no response. Please help. Regards Sameer [protected]