MakeMyTrip.com — Canceled flight between Kolkata and Bangkok, canceled tickets but no refund | |
I bought ticket for two person for 24th March 2014 from MakeMyTrip.com for INR 10, 406.
Beginning of December I received mail from MMT, that flights between Kolkata and Bangkok will not be operated anymore and that I have right to receive full refund.
However no refund has been received. They just wasting my time on phone customer support and always getting automatic mail from them.
My booking reference is: NN[protected]
MakeMyTrip.com owes me INR 10, 406. Was this information helpful? | |
 2 Comments | |
Comments
I guess this is one of your predefined messages which you sent very often.
I didn't pay for those ticket by bank transfer, so I don't think you made chargeback to my bank.
I found MakeMyTrip dealings very unprofessional, constantly sending automated messages and finding ways how to avoid refund for services you were not able to provide.
After searching on internet I found that many people have same problem as me. Some wasted hundreds hours on phone calls and emails messages with you without any result other than wasted time, still waiting more than 1 year.
I didn't pay for those ticket by bank transfer, so I don't think you made chargeback to my bank.
I found MakeMyTrip dealings very unprofessional, constantly sending automated messages and finding ways how to avoid refund for services you were not able to provide.
After searching on internet I found that many people have same problem as me. Some wasted hundreds hours on phone calls and emails messages with you without any result other than wasted time, still waiting more than 1 year.
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At the outset, we sincerely apologize for the unpleasant instance.
With reference to your complaint, please note that we have accepted the chargeback on the transaction amount from your bank. Hence, we request you to liaise with your bank regarding the refund status.
Regards,
Team-MakeMyTrip Care