[Resolved] MakeMyTrip.com — Cancellation of my ticket even after confirmation

Tajdar ALi Syed

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

I booked 6 tickets with makemytrip for Dubai to Delhi on 4th Mar '15 at a very competitive price.. They gave me a confirmation mail that the ticket is booked and amount got deducted from my account. They have cancelled the ticket and want me to book the ticket again now at a higher price. I want my tickets on the same price I booked. 1)MakeMyTrip Booking ID -NF[protected] Booking Date - Wed, 4 March 15 2) MakeMyTrip Booking ID -NF[protected] Booking Date - Wed, 4 March 15 3) MakeMyTrip Booking ID -NF[protected] Booking Date - Wed, 4 March 15 Regards, Tajdar Ali Syed email - [protected]@gmail.com Mob - [protected]

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Aug 7, 2021

Complaint marked as Resolved

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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Verified Support

Dear Tajdar ALi Syed,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we regret to inform you that your booking could not be confirmed owing to a technical error in our systems. Therefore, an incorrect amount was charged from you at the time of booking. We have initiated the refund and also shared the vouchers to your wallet that can be utilized for your future bookings.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care