MakeMyTrip.com — Cancellation of Ticket | |
Dear Sir /Mdm.
I booked ticket through Make My Trip Booking ID:NN[protected] Dubai to Patna return. I tried to cancel my booking online but not possible to cancel online. Then I Sent mail to Make My Trip on 19th Jan, 2015 and I received Ref. for that mail REF. ID:[protected]. But They didn't cancel my booking. I send reminder to them but no answer from them. I called many times their Dubai Office but call was hold for more then 30 mins but no answer. I tried to called their Indian office but there also same. I spent more then Rs.1, 500/ for calls and also my time, but no use. I am working in Sharjah - U.A.E.
Kindly help me.
Regards
Ronald
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that tickets were cancelled on 21-Feb-15 and refund for INR 21532.00 has been initiated from our end on 22-Feb-15 with RRN#[protected] and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care