MakeMyTrip.com — Cancellation of Tickets by Make my Trip for my Booking ID NF[protected] | |||
I made a booking on 25th July'14 through Make my trip for my travel to Jaipur for 7th Feb & Return back on 9th Feb'15. I had made a booking for 3 passengers travelling for a very important event. I only cancelled the booking for 1 passenger and 2 passengers were still travelling. But make my trip cancelled tkts for all passengers travelling for the trip. I have been calling Makemytrip since Saturday and there is no resolution to the complaint. My ComplaintID is Reference ID:[[protected]] with Makemytrip . I have my travel on Saturday and Make my trip doesn't have the guts to resolve the complaint and own up for their error. The most pathetic call center who doesn't have any history of complaints and makes customers repeat the complaint. They should be sued for this. Forget the compensation of the misery caused to us make my trip doesn't even bother to arrange a call back. Pathetic service provider, who doesn't accept or acknowledge the complain. Please help resolution. Monica Was this information helpful? | |||
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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This is in reference to our telephonic conversation, we apologize for any inconvenience caused to you while dealing with us. We assure you that this is a rare incident and we will make sure that this should not be repeated in future.Further, we have issued new tickets and the copy of the same is attached for your ready reference.We look forward to assisting you again.
Assuring you best of our services.
Team-MakeMyTrip Care