I got a call from Make My Trip Executive, Ms. Virali Shah. Quote"s discussed on call with you regarding your hotel reservation " Hotel Ambavgarh Retreat - " with booking Id : " NH[protected]".
As the Booking is not confirmed in the same hotel, we can provide you Alternate Property on behalf on this Property –
Amantra Shilpi Resort - Comfort With Breakfast
Horizon Hotel - Elegant With Breakfast
You don’t have to pay anything extra, whatever the difference will be that MakeMyTrip will pay ."
When i checked the same on the Make My Trip Website, I am getting the room booked for Rs. 16, 000.00 Almost Rs. 5, 000.00 less from what my earlier room has been provided. From that date onwards till now i am chasing your people via e-mail and telephonically. Till date i have not got any reply.
For the last 5 years, i am a regular user of MakeMyTrip. I have taken tours to nepal, booked flights and holidays and hotels on regular basis. I am not getting any response from your executive and only i am getting is automatic reply.
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