MakeMyTrip.com — Cheating the consumers!!!

Address:

Ghaziabad, Uttar Pradesh

Its a shame how big names like makemytrip are coming up with great offers to fool their consumers and make money out of them. So here's how i got affected by one such fraud deal. On 3rd March i booked two separate tickets for my fiancee one from Dubai to New Delhi for Rs. 7600 and another return from New Delhi to Dubai for Rs.10000. The very next day makemytrip came up with this amazing scheme where the tickets for the same date were available for Rs. 1100. I cancelled the Dubai to New Delhi ticket and booked a fresh ticket under the scheme saving a couple of thousands. Both the transactions were successful and i received receipts for both via email, cancellation of the previous ticket and booking of the new one under the lucrative offer. I was the happiest person for a couple of hours before i received another email from them stating that the bookings made between 1st to 4th March cudnt be processed due to some technical error. We regret to cancel your booking from Dubai to New Delhi made on 4th March. My question is, How my other ticket booked on 3th March remained unaffected by the so called technical error in their server. And only the ticket booked under the offer got cancelled. And above all if you wish to discuss the same with them their customer care is the most difficult to get through. CLEARLY THEY ARE CHEATING THE PUBLIC AND MENTING MONEY IN WRONG WAYS. I am raising my voice against it, some serious step need to be taken. I am a couple of more people who incurred a loss of thousands because of this.