MakeMyTrip.com — Cheating with wrong information and making me into mentally retarded state

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Chennai, Tamil Nadu

I was told that and got a confirmation mail on extra baggage but at mid of journey I was supposed to pay 110 dollar's for my baggage. I was trying to get my problem resolved since 1 month but all time I call and get a promise and I was cheated till day. I am totally frustrated and I am in to a mentally retreated because of makemytrip.com, I have called many times to representatives to resolve my issue nothing is done to me, I have wasted a lot of money calling to makemytrip for reclaim of my money. I have attached the screen shot of all mails that I have been sending from day one of my trip to united states. I have faced a lot of problems since I started the journey with makemytrip. Till now my problem is not resolved, every time I call to one of the representative they promise me that I will get a callback from his senior, I wait for the call but I won't get any. All the time I am getting cheated, the last call I spoke with Ravi Kumar he said I will get a call from his supervisor with in 4 hours, before ravi kumar I spoke with Jyoti.ChouhAn even she promised that I will get a call from her supervisor, but I didn't. My phone No: +[protected] My Booking ID: IN1406B0S186677 My registered Mobile No: [protected] Thanks & Regards Praveen Kumar TN