[Resolved]  MakeMyTrip.com — Complaint against bus booking

Address:

New Delhi, Delhi

This is to advice you if you do not have correct information of the travel agents don't make any bookings because nothing is going from your side but who trust you and make bookings thru you will suffer. In my case you sent travelling details, which the travel agent buses does not move on that route. After that you provided another booking which is nearly 35 KM from my place. previous booking just 17 km from place, so you understand or not regarding my problem. Previous SMS for my booking was dept. time 9:30 pm and arrival time was approx between 4:30PM to 5:00PM which was suitable but in second booking given by you was so far from place and dept. time was 11:15 PM and it was depart 12:15PM from kaushambi and in the mid of the night driver around 3:30 or 4:00AM leave the bus on the road and don't know where he was and came back after one and a half hour. BUs reached Haridwar around 8:15 AM which means it was taken 8 Hours from kaushambi to Haridwar. So, this my advice you if you have correct information of travel agent then make booking otherwise please stopped your operations. Even I never suggest my ENEMY to make bookings via MAKE MY TRIP. I am planning to go Consumer Court to file complaint against you people. Because of this I suffered too much not even the TIME loss as well money loss. I had booking from 7:00AM from haridwar to Neelkanth which had cancelled and where already I paid Rs1800/ that was waist and my planning was same day to come back Delhi but due to this I had been stayed that day and pay for hotel also. So, this my WORST EXPERIENCE to make booking thru MAKE MY TRIP. I HUMBLE request to my nearest dearest and people whom I don't know do not go via MAKE MY TRIP