Comments
Dear Akshaj Pratibha,
At the outset, we sincerely apologize for the unpleasant instance.With reference to your complaint, please note that your revised E-Ticket has been email to you. If just in case your issue still stands unresolved then please write to [protected]@makemytrip.com for further action.
We always endeavour to provide a satisfactory service to all of our customers at all times and regret that you’ve not had such an experience on this occasion.
Regards,
Team-MakeMyTrip
At the outset, we sincerely apologize for the unpleasant instance.With reference to your complaint, please note that your revised E-Ticket has been email to you. If just in case your issue still stands unresolved then please write to [protected]@makemytrip.com for further action.
We always endeavour to provide a satisfactory service to all of our customers at all times and regret that you’ve not had such an experience on this occasion.
Regards,
Team-MakeMyTrip
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8083
Pending
0
Resolved
3069
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
I have a very serious complaint Same as Mr. pankaj.
The timing has been changed by airline and had requested for a revised eticket on 1st nov 2014 to Daljit singh they told they will call back.but didn't
we did a follow up twice with Puneet and somebody on Tuesday 3rd nov 2014 and they again told me we will send us the revised eticket within next 6 hours but didn't reverted.
And this is were I was shocked to hear on Wednesday by Ms. Pooja Kondal ref no.[protected]. that my return ticket from chicago to charlotte is unoperating (in their terms) and it is again going to take some 24 hours for them to speak to the airline and get me the connecting flight. As told my Ms. Pooja Kondal This is an error of the agent - MMT part while booking .
On Tuesday I wanted to speak to the Supervisor to lodge my complaint but nobody reverted in the next 4 working hrs and again on wednesday 5th november i am waiting for the supervisor's call which is today.
I neeed the e-ticket to be issued with the revised timings and my connecting flight on 25th dec from chicago to charlotte immediately on
pratibha.[protected]@gmail.com urgently
In case i dont receive the same on priority and if it impacts my travel/ journey i will be forced to take stern legal action against Make My Trip. I am extremely disappointed with such a service delivery failure of MMT. Pratibha Shettigar.