| Address: | Hyderabad, Andhra Pradesh |
Hello,
I have cancelled my tickets on 27th August, 2014. I was supposed to receive 48964 INR for two tickets after the cancellation fees on 3rd September, 2014.But I haven't get a penny from make my trip. I am calling and mailing frequently but the response would be "Please wait for 24 - 48 hrs" And also it is costing me more as I am making an international call to make my trip as I moved out of India. And again 4 days back they send a mail that they can give 26, 996INR as airline has send them so. First thing is time delay in refund. Second thing is why there is the change in the amount while refund. On the first place why we would we cancel our tickets if the cancellation fee is so high as I booked tickets for 60524 INR. I have cancelled tickets and booked the next day. If they have mentioned the cancellation fee is so high we would have travelled the same day rather than the next day. Make my trip customer care executives as mentioned us that the refund was 48964 INR, hence we cancelled the tickets and now they are changing the things. If I say so to make my trip guys they again ask me to wait for 24-48hrs. I just need my refund money immediately. Please help me in this regard.
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I booked a ticket from Delhi to Lucknow on 15 July. Make my trip booking id is NF[protected]. Then I got a mail form MMT on 1 Sept that airline cancelled the flight.
I called MMT they said please cancel the ticket and will return full amount. I canceled the ticket on 2 Sept 2014.
MMT mentioned the amount refund date 11 Sept, but they did not refund.
After that I called their customer support 4 times, Always they said will return today.
Now around 24 days passed and no refund.