[Resolved]  MakeMyTrip.com — Error with booking

Address:

Bangalore, Karnataka

Dear Concern, I wanted to book a flight from Kolkata to Bangalore for 31st October 2014 under a special offer for cheap however while booking the rate which featured was 3, 647 INR. This fares was available on the top screen where rates for multiple dates are shown. I selected 31st Oct-2014, re checked the same, before making the payment I got a ticket for 23rd Oct-2014. The rates where constantly fluctuating the same flight rates were as high as 20K after 3 mins. I called up the customer care immediately to inform the same however I was told that the booking logs will only be generated after 24 hrs and I have to call back to find out and the customer service call me as hat this the standard of Make my Trip. After 08 days I received an email from them with booking logs saying that they cant change my ticket as the midtake was mine and if I want to change the ticket the charges will be applicable. I was checking for alternate flight the same incident occurred again and this time I was able to take a screen shot for the same where the ticket was featuring wrong fares. I have send them the same screenshot asking for clarification. However they didnt revert me yet in spite of my numerous reminders. They are very good in proving a customer wrong with evidences and when the customer wants clarification of their errors they don't reply. Please note my complaint reference number NF[protected]. Regards Anirban