[Resolved]  MakeMyTrip.com — fraud done in cancellation of tickets

Address:

Chandigarh, Punjab

HI Makemytrip, I was your permanent customer booking tickets for me and my family and friends from our site on a regular basis. But the real face of you i have seen when i cancelled my tickets to and fro from SIngapore-Delhi. The ticket was worth of 587 sgd. The total refund amount was told to be 494 sgd after cancellation charges of 97 sgd. But the amount returned to me was 452 sgd only and that too after lot of troubles. The remaining 42 sgd was told by customer team memberes initialy it was showing in system and later they told no such amount exists. After repeated calls to your customer care the same answer " give us 10 days to look into the matter, we raised the concern with accounts department". No reply from ur team then.MY booking id is -- SN[protected]ticket was booked for indigo airlines. Indigo airlines pnr number -- K93D5D. Indigo is saying they returned all the money on 24th september, 2104 itself.??Did you people have even 1% ethics left in business. You are just robbing innocent customers. I will highly recommend people not to book any ticket from this agency. They r bunch of theifs and liars. Thanks, Sudhanshu