[Resolved]  MakeMyTrip.com — Fraud/Cheating – The company steals money by showing fake fare policy

I recently booked an international hotel (Singapore) from makemytrip.com. The company in the fare policy showed that the room in fully refundable until 23rd December 2015 and there will be no cancellation charges in case the room is cancelled before that date. When I booked the Hotel and paid the entire amount, the Voucher that I have received states that the rooms booked are Non-refundable and there is 100 % cancellation fee in case of cancellation. That is total Rip-off, websites like Booking.com and Agoda give the option of Pay at Hotel and these Guys are taking money upfront and are making false charges. Within two minutes of my booking I had filed a complaint and showed them proofs – Screenshots and Video of the FARE POLICY that was available before booking the rooms. After my complaint they have changed the Fare Policy but have replied that NOTHING can be done and the room will be NON-refundable. The person who has seen all the proofs and replied without any justification is Kuldip Ravaiya. The company did not have a decency to apologize for their mistake and do the needful instead take consumers for granted thinking - "inke sath kuch bhi karlo". I had mentioned to them that I will go to all consumer courts to get justice but people like Kuldip Ravaiya and makemytrip CEO Deep Kalra do not care about consumer rights. The company is FRAUD and there is CEO Deep Kalra is a CHEAT who operates a company full of lies and cheating. I demand a new booking Voucher that states full refund if cancelled before 23rd December and an apology letter from their CEO for harassing customers and stealing money. Makemytrip and their CEO – You may not understand the POWER of Consumer Forums and Social Media as yet, But they are here to give us Justice. STOP TAKING US FOR GRANTED.