MakeMyTrip.com — Hotel Cancellation - Refund not done | |||
I've booked a room in Falcon's Nest hotel in Hyderabad between 18th March and 20th March 2015. I cancelled my booking in the hotel well ahead of my stay as my plan was changed. Makemytrip acknowledged my cancellation, and accepted to refund Rs. 3347/- after deducting INR. 250/- as service charge. However, they still have not refunded my money. Its almost been three weeks since I cancelled my booking. But they keep telling me they are looking into the issue. MakeMyTrip Booking ID is IN1502B8S061460 Kindly help me get my refund back. Was this information helpful? | |||
1 Comment | |||
Comments
39%
Complaints
8079
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validate your case with our concerned team and have instructed refunds team to initiate your refund on priority.Please be assured that we are initiating your refund for INR 3347.00 from our end on 09-APR-15 and same will reflect in your account as per your bank processing cycle.
We will keep a regular follow up on this and will take this matter to closure on priority.
We thank you for contacting us.Assuring you best of our services.
Team-MakeMyTrip Care