| Address: | Raipur, Chhattisgarh |
i was on nepal tour wef 13/10/2014 to 18/10/2014. theexperience was bad in following respect:-
HOTEL GRAND EARLIER IN ITENERARY IT WAS VAISHALI MESSAGE WAS GIVEN HOTEL UP GRADED TO GRAND. WE FIND IT WAS BAD &SURELY DOWN GRADING IN ROOM THERE WAS NO DOUBLE BED BUT TWO COTS WERE JOINED ON OUR REQUEST. IT WAS CALLED A/C ROOM BUT THERE CENTRAL A/C WAS DISFUNCTIONAL SO ON OUR REQUEST HE PROVIDED PEDASTAL FAN .ROOM NO. 504 WAS NOT HAVING HAND SPRAY OR JET NEAR COMMOT. THEN GIVEN ROOM NO. 703. AGAIN DEFECTIVE ROOM HAND SPRAY WAS DEFECTIVE, WASH BASIN TAPE WAS DEFECTIVE.INSTEAD OF A/C PEDASTAL FAN PROIDED. EVEN THE ROOM SERVICE WAS DHILI OR THEY DIDNT RESPOND EVEN. RECEIPTION ALSO NOT CURTIOUS TO ATTEND OUR COMPLAINTS, KEPT PURPOSELY BUISY IN DOING SOME CALLS. WE HAD A NOTE IN LOG BOOK OF HOTEL GRAND.
ON 13TH WHILE WE FORGOT OUR MOBILE CHARGER, AS WE WERE TO COME IN SAME HOTEL ON RETURN WE ASKED ABOUT MOBILE CHARGER ON RECEIPTION AFTER PRELIMINARY ENQUIRY IT WAS TOLD THAT THEY HAVE NOT FOUND IT, AND SAID THAT WHILE VACATING ROOM YOU SHOULD BE CAREFUL. AFTER MAKING REPEATED PERSUANCE WE GOT IT.THIS SHOWS THE POOR QUALITY OF SERVICES AT HOTEL GRAND.
VEHICLE WE WERE A GROUP OF 14 PACKS AS PER DELUX PACKAGE THE SPACE WAS INSUFFICIENT IN TOYOTA HYCE HUM LOG GADI ME THOOS DIYE GAYE THE. ON ROUT KATHMANDU -POKHARA THERE IS MANAKAMNA TEMPLE WHICH MUST TO BE INCLUDED IN TOUR ON REQUEST DRIVER WAS AGREED TO STOP VEHICLE WITH A CHARGE OF RS.100/- EACH .ON REQUEST TO LOCAL REPRESANTATIVE HE ARRANGED REFUND.
IN ALL TRAVELLING WITH MAKE MY TRIP, BRAND HAS NOT GIVEN GOOD EXPERIENCE, BUT SOME BAD MEMORIES LIMITED. Was this information helpful? | 
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