MakeMyTrip.com — Incorrect booking because of website issue. Makemytrip accepts the issue and makes false promise of correcting names

Address:

Gurgaon, Haryana

I booked a ticket for my parent to travel from Chennai to Singapore. The booking ID is: NN[protected]. Makemytrip booked a ticket with below passenger name: 1. dfgf gdfgdfg 2. dfddtgyh df The correct names are Nilima Sahay and H N Sahay. This is happned because of a software issue in the makemytrip ticket booking website. Makemytrip accepted that there is an issue but did not correct the names. I am software professional so I explained the issue on their website. They accepted that cause of the wrong names are the issue in website. But they are not correcting the names. The Customer care make false promise of correction and then forgets.