[Resolved]  MakeMyTrip.com — levying higher cancellation fee than the ones shown in the website

Address:

New Delhi, Delhi

i have a terrible experience with makemytrip international flight booking... first of all they promised in their site that the cancellation charges would be 1200 on the day of booking.. now i dont see the same promise to be kept.. i called the call center and talked to them for 1 1/2 hour to make them understand that i was shown 1200 for cancellation - they finally realised that there is some discrepancy and promised to call back within 4 hours.. there is no call back ... and when i called them back.. i am kept on hold for about half an hour now.. the call is handled by yathesh and rohit.. and they are not responding.. it is just kept on hold endlessly... my whole day is wasted on this follow up.. . i lost the opportunity of seeking other options also.. and still my concern is not resolved :(