[Resolved] MakeMyTrip.com — make my trip cheted us | |||
I had booked flight tickets from Delhi to Goa on the 6th of September through Make My Trip, and also paid an amount of Rs. 15290. I received a message from the website on 8th September (today) at 8 PM stating that my booking has been cancelled and my refund will be processed in another 2 days Make my trip did not give me any prior intimation and informed me only through a message I called the customer care and got to know that it takes at least 6 days to get the refund I asked them to process my refund faster but there answer for everything was that our Terms and Conditions include all these clauses.We didn't even come to know the exact reason of our ticket cancellation.We had also booked another ticket through the same website on that day and that ticket has been processed successfully, i think make my trip cheted us. booking id Nf[protected] Conatct number [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8077
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case and found that the reservation you have tried to book on 06-Sep-14 has failed, so that is why full refund was initiated from our end on the same day and as per the the policies, it gets credited to your account as per your bank processing cycle. Now that processing cycle can be of 2 days or more depending on the bank. We thank you fro contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care