[Resolved]  MakeMyTrip.com — MakeMyTrip.com - Refund not done until expected date

Address:

Pune, Maharashtra

I booked my airline tickets from make my trip and due to change in timing from airline side i cancelled that tickets on 5 feb. After notifying this this to make my trip they said that full money i.e rs 8966 will be refunded back within 6 days.I waited for 6 working days but money was not refunded.After again calling they said money will be refunded back till18 feb. Meanwhile I called their customer care many times to enquire about the money.Online on their system its showing that money will be refunded till 18 feb.Today its 20 feb and money has not been refunded.Just now I have called their in customer care and they are saying it will be refunded till 10 march.Their customer care keeps you on hold for long time.Their system shows wrong status and I have mailed them also regarding the issue but everything in vain.I need to pay back this amount to bank as i used my credit card.Why should i pay this money from my account when its delay from their side.Executives are fake and giving me wrong status.I need my money back within 1 day. Please look into the issue as soon as possible.