MakeMyTrip.com — misguided by staff abhishek jani

Address:

Mumbai City, Maharashtra

my booking id is- IN1504B0S231384, Ina Bhavsar - mobile number - [protected] on 5th june i requested to mr abhishek jani that please help me i need to change the travel date for my parents, from 16th jyne to any other journey, 2 days he did not send me any mail regarding the same, later when i called he said its not possible, not even once he mailed it to me stating its not possible to change the date since its within 10days, he kept on saying verbally without any mail.later when i called to 5 different numbers i finally got to know that fdpostsale was the email he was suppose to forward my request to, which he did not, he waited for 2 days & then sent a mail to them & replied to me that its not possible .obviously he was waiting for the period of date change to get over, on 8th june higher authorities are telling me its too late, but i want an answer that i was not late from my end, i had informed abhishek jani on 5th june itself that my parents have a medical test on 21st june so they will not be able to travel on 16th june however kindly help me with the procedure & fees of modifying the date etc.extremel;y disappointing that till today no one has called me from any department to know my issue & help me out, i have already made a comlaint & FIR against this staff since he wssted my 70000/-, & because of him my parents not able to change their date of travel, whenever i called either he use to be on a abreak or left for the day.is this kind of service being delivered to your customers, my 1st time with make my trip & this staff of yours has spoilt it completely, i want an action taken on him & i want an revert on my travel date, i am ready to pay the fees but i am not ready to accept this reason that i was late in informing, i had even mailed medical reciept stating that my parents have a medical check up on 21st june, but abhishek jani didnt not proceed it to other departments on time, it was just lying in his mail id for 2 days . i have sent a mail on fdpostsale as well, still no 1 has called me yet, dissappointing i will make a huge complaint on this service delivered,