MakeMyTrip.com — Money deducted from bank and tickets not provided

Address:

Mumbai City, Maharashtra

i just now made ticket booking for dubai 2 adult and 2 kid by air india, the payment is deducted from account and then there was a transaction failure. now i dont ticket or refrence numbers and also the money is deducted from account please provide ticket as per booking or refund the entire amount. attached is the bank statement reflecting the payment credit to makemytrip.com