MakeMyTrip.com — Money not refunded back

Address:Madurai, Tamil Nadu

Hi, I tried booking ticket (Booking ID :IN1501B7S301410) the amount of Rs 30520 deducted from my debit card on 11/02/2015 but still not it has not been refunded back.. So many complaints.. so many calls.. customer care is absolutely pathetic where i will not be able to connect to any representative even if i wait for 30 minutes.. absolutely... worst service...
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Dear IndhuRavi,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 30520.00 has been initiated from our end on 28-Mar-15 and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care

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