[Resolved]  MakeMyTrip.com — Money refund pending for more than a month

Address:Mumbai City, Maharashtra

Numerous calls, hours of wait on phone calls, several mails and plenty of assurances. That's the story about my refund of INR 15000 by make my trip. Even after a month my money has not been refunded and instead I was given several 10-15 digits meaningless codes to remember in case I call them next time. Still not got any refund and even if the request is escalated to the third level, no response from the SO CALLED INDIA's NO. 1 travel company. #cheaters #hooligans #unreliable #bewareofmakemytrip
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear ayush0605,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 15112.00 has been initiated from our end on 27-Mar-15 and same should reflect in your account as per your bank processing cycle.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8081
    Pending
    0
    Resolved
    3069
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information