MakeMyTrip.com — My airline ticket is cancelled and i have not use any illegal bonus | |||||
I have planed a trip with my friends and family but i got know for whats reason makemy trip has cancelled my my air ticket booking Nf[protected]t but other ticket has not been cancelled after booking of ticket they emailed me after 1.5 months that the ticken has been booked using illigal bonus and they cancelled my ticket i have emailed them on [protected]@makemytrip.com 3 4 times but i didnt get any respone this is wrong i trusted make my trip and they are spoiling my plan Here is the screenshot of email they have sent to me Was this information helpful? | |||||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||||
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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MakeMyTrip has observed that certain users of its mobile app have been indulging in fraudulent means to earn Bonus wallet money. We have been identifying such fraudulent users and are cancelling their bookings where any part of the payment was made with such illegal Bonus money.
The email is addressed to you as your recent booking bearing Booking ID: NF[protected] is identified to have been made by paying such illegal Bonus wallet money.
In case you consider that your booking is genuine (not paid with illegal Bonus wallet money) please respond to this email on - [protected]@MakeMyTrip.com within 24 hours of receipt of this email. You are requested to state the Booking ID, email ID and mobile number used at the time of booking in the email.
In case we don't receive an email from you, your booking will be cancelled and your account will be suspended. MakeMyTrip shall not assume any liability towards such cancellations.
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MakeMyTrip