MakeMyTrip.com — No refund

nipunjain123

from New Delhi, Delhi

Address:	110016
Website:	travel company

I booked 3 train tickets to Goa from their site for an amount of Rs 11, 169 it was unsuccessful and i received an email immediately stating that the refund would take upto 3 days i have contacted them multiple times but every time they say that it is going to take 72 working hours and do not have any other information this has been happening for the past 1 month they do not let me talk to any senior authority as well booking ID NR[protected]

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MakeMyTrip India Customer Care

from Delhi, Delhi

Verified Support

Dear nipunjain123,

Greetings from Make My Trip,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have initiated full refund on your booking i.e. INR 11, 169/- on 13th October with RRN#[protected] as same would have reflected in your account as per your bank processing cycle.

We thank you for contacting us.Assuring you best of our services.

Team-MakeMyTrip Care