MakeMyTrip.com — NO refund for my booking ID NP[protected]

I booked hotel+Flight on 15th Feb 2015 but transaction got declined and my CC was charged for 32800/-. till date i only got refund of 10000/- rest 22000/- yet not refunded by MMT yet. I called multiple times to their customer care ( Ref no[protected]. I am very much frustrated with Make my trip and thisnis not my first exp with MMT. Regards, Akshay [protected]
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Dear aks.deshpande,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 22093.00 has been initiated from our end on 06-APR-15 and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care

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