MakeMyTrip.com — No refund from 1 month

Address:

Nagpur, Maharashtra

I was modifying my round trip booking date, on 18 Dec 14 ID-NF[protected] from 02 Jan 2015- 04 Feb 2015 to 02 Jan15- 04 Jan 15 and paid the amount of Rs 14751/- against it but due to some technical problem of makemytrip.com the date change did not occur and my money was showing as extra credit, so you promised me to refund the amount of Rs 14751/- on 18 Dec 14 but till now I have not received my refund or any other conformation I tried to call you number of times but every time i get respond that please wait 8 days, 6 days, 3 days working days. I have also lodged many complaint to escalated it to step 4 also but still theres no respond. Hence I would request you to refund Rs.14751/- and oblige so that I do not have to raise this issue to appropriate legal authority of the country. Regards Sushak Anil Ukey- [protected]