[Resolved]  MakeMyTrip.com — No service received nor the support link updated for booking id ID IN1504B0S162809 inspite of several follow up calls and emails

Address:

Mumbai City, Maharashtra

Hi For our booking id ID IN1504B0S162809 the full payment was made on 29th June with our travel date scheduled for 10th July ie tomorrow. We were being advised by Mr Bhadresh Patel who is the incharge for our bookings that call will be received from operations team who would advise on our intenary for the whole tour. We havent received any call till date inspite of several follow ups done by Kanchan Mala, Krithika Gangadharan and myself- Jayshree Jagtiani since a week. Neither the support link is updated which has e-tickets and hotel confirmation because of which we are not able to take any prints. Whenever we call up we are not able to get in touch with Mr Bhardesh neiher there is any response to our emails.Neither any other person attends our query and concerns. We are highly disappointed with this kind of service. Hence expect an immediate action and a call back asap for the intenary as our journey is scheduled tomorrow. Also to update the support link to enable us to take the print. Elese we will have to escalate it further to the consumer forum. Contact no - [protected] ( Kanchan) [protected]