[Resolved] MakeMyTrip.com — NON REFUND AGAINST THE BookingID NF[protected]

Partha Ranjan Roy

from Delhi, Delhi

May 12, 2015

Address: Bangalore, Karnataka

TICKET WAS BOOKED on 9th April. After a week i got a message that ticket got cancelled with out my knowledge. Subsequently when i was expecting the refund i got the refund of Rs. 102/- against my payment of Rs.6548/-. I was harassed, since Makemytrip has cancelled my ticket without even my knowledge and then i had to make an alternate arrangement for my travel with higher cost. Finally on refund they have swallowed the complete my by refunding only Rs.102/- May please look into the details and i would request a written explanation on this harassment. Best Regards, Partha

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Aug 9, 2021

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

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MakeMyTrip India Customer Care

from Delhi, Delhi

May 14, 2015

Verified Support

Dear Partha Ranjan Roy

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our accounts team and found that we only received an amount of INR 102.00 from your payback account and same has already been refunded. We would request you to please share your Account/Payback statement, so that we can check details related to second transaction with the bank. We will wait for your revert. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care