[Resolved] MakeMyTrip.com — NOT REFUNDING AMOUNT FOR CANCELLED BOOKING | |||
I HAVE DONE BOOKING FOR FLIGHT MUMBAI TO BANGALORE & BACK ON 11 MARCH WHEN I MADE PAYMENT AMOUNT 5738 DEBUTED TWICE FROM MY ACCOUNT. WHEN I CALL MAKE MY TRIP PEOPLE THEY TOLD ME, WE AHVE RECEIVED PAYMENT ONLY ONCE AT SECOND ATTEMPT THAT BOOKING ID IS NF[protected] I GOT BY MAIL ON 11 MARCH ON THE 12TH OF MARCH I GOT THE MAIL THAT YOU BOOKING ID NF[protected] IS CANCELLED DUE TO SOME TECHNICAL PROBLEM & YOU GET THE FULL REFUND FOR THAT BUT TILL THE DATE THAT IS NOT DONE as per their mail i haven't received any amount after21march Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear pranavchafekarchamp,
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
As promised, we have initiating refund for an amount of INR 5388.00 against booking ID-NF[protected] from our end on 15-May-15 with RRN#[protected] and same should reflect in your account as per your bank processing cycle. Please note that refund will credited to the original from of payment. Please feel free to contact us for any further assistance on the matter. We hope that your complaint was addressed and resolved up to your satisfaction.
We thank you for contacting us.Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
As promised, we have initiating refund for an amount of INR 5388.00 against booking ID-NF[protected] from our end on 15-May-15 with RRN#[protected] and same should reflect in your account as per your bank processing cycle. Please note that refund will credited to the original from of payment. Please feel free to contact us for any further assistance on the matter. We hope that your complaint was addressed and resolved up to your satisfaction.
We thank you for contacting us.Assuring you best of our services.
Team-MakeMyTrip Care
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 5738.00 has already been initiated from our end on 21-Mar-15 with refund reference number#[protected] and same should reflect in your account as per your bank processing cycle towards the original form of payment. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care