[Resolved]  MakeMyTrip.com — Overcharged flight booking by Sales on Phone Booking Id IN1407B1S0​18017

Address:

Bangalore, Karnataka

For my booking ID IN1407B1S018017, I have been exobirantly charged of 3000 Rs than the website when I called the sales rep . When I followed up on Customer care - Sales rep Arnav is mentioned me that it is air fare fluctuations and it is not from his pocket he has charged ! that was very rude ! I booked it on 6 July for 15848, But even today 10 July the airline charges are 2000 lesser than what is charged by Sales person Arnav. I was forced to call customer care and book this on the call due to 3 failed bookings on the same day, This is not airline server issue but it is mistake from Sales rep but he is not accepting the mistake. I am disappointed with the customer support service and sales rep Arnav communication to resolve this query . I want the full refund of the amount which is exobirantly charged as it is ruining my vacation plan and a great disappointment. I want to cancel my plan due to this disappointment. Can you take it up with company and get me full refund for the caicellation of the ticket.