[Resolved]  MakeMyTrip.com — Payment not processed Complaint number[protected]

Address:New Delhi, Delhi

Hi, I had tried to book twice tickets from Delhi to Goa. I made the online payment the amount got deducted from my bank account twice and the tickets were not made available to me. Can you please explain why the amount was deducted from my account. As a result of this I will not spread a good word about make my trip and not satisfied customer. I raised a complaint with reference ID[protected]. They said refund has been processed but I did not receive anything as yet. Thanks, Akash Gaur [protected]
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Aug 14, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Dear Customer,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care

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