[Resolved]  MakeMyTrip.com — Poor service and no response

Address:

New Delhi, Delhi

I had made booking with Make My trip, First i recieved confirmed Bus tickets from delhi to udaipur and vice versa also. Then i proceeded to hotel and cab booking. after booking all this i recieved the SMS ur bus has been cancelled from delhi to udaipur. I called customer care and complaint number IN1408R2F012318 was given and after 24 hrs i called again i was given response u have to pay 2400 more to get another bus ticket, which i denied i requested them to refund my full package amount, that they denied, they said no amount will be refunded except udaipur to delhi ticket fare. and after that no proper response and answer is given to me, now they r behaving very rude on phone as well.

Poor Service has gone to worst.

Regards,
Vipul