MakeMyTrip.com — Refund amount not acceptable.

Ankush Soman

from Chennai, Tamil Nadu

Address:

Mumbai City, Maharashtra

have confirmed with the airlines that the ticket booked by me was REFUNDABLE, however at the time of cancellation from MMT it is charging me almost the entire amount of the Ticket and just refunding me Rs.500 approx. After confirmation of REFUNDABLE status with the Airlines I have cancelled the ticket. Request you to look into this matter for complete refund with high priority else will have to escalate the matter. The ticket costed me Rs.9K plus. On refundable ticket the entire amount has to be refunded and wat i get back is 300rs only.

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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Verified Support

Dear Ankush Soman,

We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care