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+91 12 4289 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
In reference to your complaint, we have validated your case and found that the travel date was 18-Mar-15 with departure time 11:05 hrs. Passenger has selected special claim option “No Show “while raising his cancellation request on 18-Mar-15 at 10:04 hrs. According to the Airline cancellation policy the booking should to be cancelled at least 2 hrs prior to the departure and in this case passenger has cancelled the booking within one hour of travel. Airline marked passenger a no show on this booking and has refunded us an amount of Inr 233 only, after deducting no-show charges. MakeMyTrip service charges are Inr 250. So, we regret to inform you that, we will not be able to process any refund on this booking. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care