MakeMyTrip.com — Refund not being given

Address:New Delhi, Delhi

My international flight to Kathmandu got cancelled by the airlines and I was told that I would get my refund in 5 to 7 working days. The bookings were done through make-my-trip so they promised the refund within 7 days but still from the 6th March 2015. I have not got my refund and whenever I call "Make My Trip " they have a different excuse... today in my two calls at 12 Noon and 1:41 PMI have been told that it will take a month and in the other call they said that they will not give any refund till the airline does so. In this case what can I do but for making calls again and again. The refund amount is Rs. 75, 000.00 Regards Kim [protected]
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Dear Atee Shukla,

We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care

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