[Resolved]  MakeMyTrip.com — Refund not credited

I have cancelled two transactions on 3rd Oct and 18th Oct and still awaiting refund amounting to INR 11644.00. Have been constantly following up with them ever since but with no resolution. Upon checking i found they even closed by ticket as resolved. Had to reopen the tickets and escalate the matter but still waiting for actions.

If I don't get a resolution soon I am going to file a complaint against them in the consumer court.

This experience is surely going to influence my decision in future.
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Complaint marked as Resolved 
Verified Support
Nov 03, 2015
MakeMyTrip India Customer Care's response
Dear anandrassudani

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care
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