MakeMyTrip.com — Refund not done since 3 months

Address:

Mumbai City, Maharashtra

Make My Trip Booking ID IN1409B3S073124. Dear Sir/Madam, Myself Sumit Bandawala had cancelled my Mumbai-Chennai Return Ticket . & I got a mail from Make My Trip on 14 Nov 2014 that your refund will be reflected in 7-14 business days but till date they have not refunded any amount. Whenever i call they give me time of 3-4 days time for refund but nothing is done. its near about 4 months i am following up for payment. Today also i called they are just transferring calls to other departments and wasting time. After every followup a mail comes from make my trip regarding refund assurance which is false commitment. Please help me in the matter & take serious action against them so that they should not cheat innocent people again. Approx amount to be refunded is Rs. 7000.