[Resolved] MakeMyTrip.com — Refund not received after facing dates problem, payment hike, no communication in SLA
S
saurabhmaur
from Noida, Uttar Pradesh
Address:
Gautam Buddh Nagar, Uttar Pradesh
Hi,
we booked a trip with MMT with trip dated in sept. they booked it at aug dtae. then they said to change dates they will charge money. after long processes and enough days, they changed date. once dates were changed then they charged more than the amount promised earlier. when i reverted them back, they said pay 20000 we will change the final price. they said that we will forfeit your amount if payment not done. hence i cancelled my trip as it took 1 month and loss of 5300 rs. they are not refunding my money now and i am feeling cheated. :(
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Aug 7, 2021
Complaint marked as Resolved
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We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
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Team-MakeMyTrip Care