[Resolved] MakeMyTrip.com — REFUND NOT RECIEVED | |||
As mentioned to a make my trip representative Mr. Rishav Bhagat, I have not received my refund amount of Rs, 35, 863, even though I was promised it would be in 3-4 working days. Its been about 20 days now. I had cancelled three booking Id's, NF[protected], NF[protected] and IN1503B9S201502 on 27th May. I got a confirmation message too from their side immediately after. Ref No's of my complaint are:[protected],[protected],[protected]. p.s.- A Makemytrip representative got in touch with me after this and gave me a confirmation of just 4688 rs. The rest of the amount is not being looked into. I am very worried. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that for booking id NF[protected], refund for Inr 5155.00 has been initiated from our end on 27-May-15 with refund reference number#[protected]. For booking id NF[protected], refund for Inr 4688.00 has been initiated from our end on 27-May-15 with refund reference number#[protected] and for booking id IN1503B9S201502, refund for Inr 25420.00 has been initiated from our end on 27-May-15 with refund reference number#[protected] and same should reflect in your account as per your bank processing cycle towards the original form of payment.
Assuring you best of our services.
Team-MakeMyTrip Care