MakeMyTrip.com — Refund not yet received

We booked a room for two nights in Writer's hill via Make my trip booking Ref Id:[protected] for October 2nd and 3rd. We got a confirmation immediately after booking. On October 1st afternoon a few hours before our departure, we got a call from Make my trip that this booking is NOT confirmed. So our holiday was ruined at the last minute. On top of this Make My Trip has not refunded our money till today (November 20, 2015). Such a fraud company. Instead of compensating us for ruining our holiday by this last minute cancellation - despite giving us a confirmation Make My Trip does not even have the professionalism to refund our money. Will Never book through them again even. Such frauds are in business !!