MakeMyTrip.com — regarding refund amount | |||
i have booked train tickets through makemytrip.com on 4-5-15, for journey date 29-5-15, but cancelled the tickets on 26-5-15.bookind id NR[protected] its almost 45 days from date of cancellation but i didnt get the refund amount inspite of repeatedly filing complaint with their customer care and calling them.every time they say within 72hrs your problem will be resolved.but not yet resolved. i have uploaded my bank statement to [protected]@makemytrip.com about 4 times also as a proof that didnt get the refund passenger name paidi ramakrishna reddy booking id NR[protected] date of cancellation 26-5-15 Was this information helpful? | |||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||
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+91 12 4289 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
As discussed, we have validated your case with our concerned team and found that refund for INR 678000 has been initiated and processed from our end on 26-May-15 with RRN#'[protected] and we hope that same has been credited to your account accordingly. Please feel free to contact us for any further assistance on the matter. We thank you for contacting us,
Assuring you best of our services.
Team-MakeMyTrip Care