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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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39%
Complaints
8086
Pending
0
Resolved
3069
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case at our end and found that no TDR is filed with IRCTC. So, in order to claim the refund on your Train booking, we request you to please file a TDR with IRCTC and revert us to claim the refund. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care