[Resolved] MakeMyTrip.com — Tickets Booked, confirmed PNR but cancelled | |||
I booked 2 tickets from Makemytrip.com on different dates from dubai to mumbai as attached but they cancelled the same stating it as technical error. I have already booked other commitments based on that tickets. I want the compnay to provide me a ticket for same flights at same cost. they cannot cancel the tickets after confirmation is being issued Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we regret to inform you that your booking could not be confirmed owing to a technical error in our systems. Therefore, an incorrect amount was charged from you at the time of booking. We have initiated the refund and also shared the vouchers to your wallet that can be utilized for your future bookings.
We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care