[Resolved] MakeMyTrip.com — Transfer Rs600/- to MMT Wallet without my approval

C S GOEL

from Gurgaon, Haryana

Address:

Dehradun, Uttarakhand

I booked the air ticket vide booking ID: NF[protected]. Due to my domestic problem The ticket were cancelled. Out of total paid amount of Rs 13527/- MMTrip refund only Rs5028/-. More surprisingly they deducted Rs600/- towards MMT Wallet without my approval. As I am not a frequet flyer it mean it will be lapse on 18/07/2015 because during this period I am not going to book any flight in this way I have lost 63% of my paid amount(Rs13527/-). I think it is a clear cheating by MMTrip and people should avoide to book through it. The tetails of the MMT Wallet is... Transaction ID. 437059 Time of transaction.[protected], at 11.42.50 Total amount. Rs600/- Description- Cash back for booking expiring[protected] Booking ID-NF[protected] CSGOEL

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Aug 6, 2021

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

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MakeMyTrip India Customer Care

from Gurgaon, Haryana

Verified Support

Dear C S GOEL

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned team and found that Cash Back for INR 600.00 has been initiated from our end on 16-Apr-15 in your wallet account as per terms and condition of the offer. Also, please note that Wallet amount can be utilize at any given point of time for making another booking as there is no validity or expiry of this account.We thank your for contacting us

Assuring you best of our services.

Team-MakeMyTrip Care