[Resolved]  MakeMyTrip.com — Unable to send email to customer care mail ids, lack of communication

Address:New Delhi, Delhi

I am unable to send mails to customer care mail id : [protected]@makemytrip.com/[protected]@makemytrip.com. There is no communication from makemytrip side after I made payments and further details. Booking ID: NL[protected]I booked Bangkok Pattaya Special (Deluxe category) for 28th November for 2 people. I have made two partial payments. I am not receiving communication in form of sms/callback post my online bookings at makemytrip wesbite. Could you confirm if everything is fine with my bookings ? I am expecting a call back and information related to my bookings, making sure that my payments are received fine ? And could you share what is the procedure ahead in this ? What will be the itinerary and whats included in my booking ? Will I get any choice of hotels to choose from under Deluxe category ? What is the process and requirements for tourist visa to Thailand ?
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Aug 14, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

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Dear Customer,

In reference to your complaint, we have checked details with pour concerned team and found that our operations team has contacted you and vouchers for travel have been shared accordingly..If you are still experiencing the same problems then please let us know within 72 hours, else we are closing this case from our end.

Assuring you best of our services.

Team-MakeMyTrip Care

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