MakeMyTrip.com — UNDUE DELAY OF REFUND

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Ernakulam, Kerala

AIRLINE BOOKING MADE ON 16 MARCH 2015, WAS NOT CONFIRMED.AN AMOUNT OF 20856 WAS DEBITED FROM MY ACCOUNT NMBR [protected], SBT PANDALAM, KERALA. DESPITE MANY INQYIRIES OVER PHONE, NOTHING MATERIALISED. ON SATURDAY, 21 MARCH, 2015 A BOOKING NUMBER WAS GIVEN. REF THAT NUMBER, IN503B9S155627, I WAS TOLD REFUND WOULD BE EFFECTED ON 24 MAR, 2015. NO REFUND HAS BEEN RECEIVED TILL DATE AND HENCE THIS COMPLAINT. REFUND OF THE SAID AMOUNT AT THE EARLIEST IS APPRECIATED. BALACHANDRAN.S [protected]