[Resolved]  MakeMyTrip.com — Wrong Booking

Address:Bangalore, Karnataka, 560093
Website:www.makemytrip.com

I have booked Hotel plus flight on 14 Oct 15 for Goa. i had chosen Executive room and have paid extra money for that but after booking the package i see i had been given lower room not what i have booked. I have spoken to Customer care but they are not helping me and transferring me to random department and people hanging up the call. This not what i had expected from sach a big name like makemytrip. This is one an only bad experience i have with makemy trip. They will Never pickup the call if i choose option for existing book enquirer Rajan Pandey
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Aug 5, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rajanpandey1985

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

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