[Resolved] MakeMyTrip.com — wrong date ticket was booked... | |
i have booked a ticket on make my trip on 24th march 2015, for 30th march 2015 from delhi to hyderbad...for which i checked umpteen no of times before booking for 30th march 2015 ..but finally when i got the ticket it was booked for 21 june 2015, adn my ticket id was NF[protected]..i was really shocked to see my ticket to be booked for 21st june 2015..and i cant even cancel my ticket apparently it was non refundable..i called them so many times and they just took my complaint twice on id[protected] first and second time on id[[protected]] ...and now they even stopped taking my calls..this website is half the time giving all false information..i want them to cancel my ticket and process my refund..i even have a proof that this website is showing false information to the clients..
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Aug 7, 2021 Complaint marked as Resolved | |
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Greetings from MakeMyTrip,
In reference to your complaint, we have validated the issue with our technical team to understand if there was any site issue involved in your booking. . As we have logs for every booking made on the website and post validating the same we have found that while booking this ticket online passenger has selected 21-Jun-15 as his travel date and that is when tickets were issued from our end. As discussed, please feel free to call our 24*7 customer care toll free number for any cancellation/change request. Please note that change/cancellation fee will be applicable as per airline fare rules. We thank Assuring you best of our services.
Team-MakeMyTrip Care